Privacy Policy

Introduction

Casa di Marmo respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and protect your data when you visit our website or make a purchase.

Data Collected

When placing an order

• First name, last name, and contact details (email, phone number)
• Delivery address and billing address
• Payment details (processed securely by our payment operator — we do not store card details)
• Order history and preferences

When browsing the website

• IP address and browser type
• Pages visited and time spent on the page
• Referring page
• Data from cookies (see Cookies section below)

When subscribing

• Email address
• Name (if provided)

Data Controller

The controller of your personal data is:

• Urban Tailor Bartosz Lewandowski
• 94, 86-014 Trzemiętowo
• NIP: 5542990036
• Email: contact form

How We Use Data

• To process and fulfill orders
• For order-related communication (confirmations, shipping updates)
• To send marketing emails if you have consented (you can opt out at any time)
• To improve our website and products
• To comply with legal obligations

Legal Basis for Data Processing (Art. 6 GDPR)

We process your personal data on the following legal bases:

• Performance of a contract (Art. 6 para. 1 lit. b GDPR) - processing of data necessary to fulfill an order, deliver products, and handle returns
• Consent (Art. 6 para. 1 lit. a GDPR) - sending newsletters and marketing communications (consent can be withdrawn at any time)
• Legitimate interest (Art. 6 para. 1 lit. f GDPR) - analyzing website traffic, preventing fraud, improving service quality
• Legal obligation (Art. 6 para. 1 lit. c GDPR) - storing accounting and tax documentation in accordance with Polish law

Sharing Data

We do not sell your personal data. We only share information with:

• Shopify: our e-commerce platform
• Courier companies: for order delivery
• Payment operators: for secure transaction processing (including Przelewy24 / DialCom24 Sp. z o.o., ul. Kanclerska 15, 60-327 Poznań)
• Email service providers: for sending order updates and newsletters

All external partners are contractually obliged to process your data in accordance with applicable privacy regulations.

Cookies

We use cookies to improve browsing quality, remember your preferences, and analyze website traffic. You can manage your cookie settings in your browser.

User Rights

Under GDPR and applicable data protection laws, you have the right to:

• Access your personal data that we store
• Request correction of inaccurate data
• Request deletion of data
• Withdraw consent for marketing communications
• Request data portability

To exercise any of these rights, please contact us or send an email to the contact form.

Data Retention Periods

We store your personal data for the period necessary to achieve the purposes described in this policy:

• Order data (name, address, purchase history) - 5 years from the end of the tax year in which the transaction took place (obligation resulting from Polish tax regulations)
• Customer account data - until the account is deleted or a data deletion request is made
• Newsletter data - until consent is withdrawn (unsubscribe)
• Cookie data - according to the validity period of individual cookies (session - until browser closure; analytical - up to 26 months)
• Complaint and return data - 3 years from the date of complaint resolution

After the indicated periods, data is permanently deleted or anonymized.

Contact

If you have any questions about this privacy policy, please contact us or send an email to the contact form.